Support
Context Help
If you lose your way inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A context menu will appear. It includes elaborate information about all the operations that you can carry out on the given page. Each context menu appears on the very same page so that you can quickly return to your work.
Video Tutorials
We have a huge collection of video tutorials describing how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the answer you are looking for, take a glimpse at our comprehensive FAQ database, which comprises questions asked by actual clients and provides practical solutions. We regulary update our Frequently Asked Questions section with new articles in order to embrace all the innovations and new additions to our system.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions database either, you can touch base with our excellent team of technical support engineers available 24/7 and ready to assist you with any problem. Each trouble ticket you send will be answered within sixty minutes (the average trouble ticket response time being only 20 mins), so you won't have to wait a long time to get your question answered.